Concierge, Butler, Valet & Black Car Services
THE TENNESSEAN Hotel's Concierge exists to assist you with any inquiries or requests, and to anticipate your needs in order to create a flawless and extraordinary stay for every guest, every time.
The Concierge is available 24 hours, 7 days per week. Our curators of everything Knoxville and beyond take pleasure in assisting you in acquiring concert tickets, restaurant reservations, directions, event information, tickets to sporting events or finding answers to any alternative queries.
THE TENNESSEAN Hotel Concierge will enhance your seamless, personalized luxury experience by treating you with genuine Southern hospitality. The satisfaction of your urban retreat is our focus.
Our concierge services include, but are not limited to the following:
- Scheduling activities, reservations, private transportation
- Scheduling turndown and housekeeping services
- Newspaper deliveries
- Private, In-Suite parties
- Printing materials
- In-room dining
- Shoe-shining services
- Laundry and Dry-cleaning services
Butler services are only available upon request when staying in our Governor's Suite. Our highly personalized Butler Service is characterized by polished service, charming sophistication and genuine hospitality consistently shown to our honored guests.
Our butlers set the benchmark for refined service. By being attentive to your every need, our butlers act as a personal concierge, enriching the experience of every guest. Whether catering freshly made in-room dining services, checking scheduled reservations or booking a flight, your fancy is our butler's concern.
Please call our concierge to schedule butler service for your stay 48 hours in advance.
Pricing for butler service is $100 per hour:
- Minimum 2-hour block services
- Maximum 4-hour block services
During your stay at THE TENNESSEAN Hotel, valet parking is provided every evening of your stay. Our trained team will happily drive your vehicle from the hotel's front door to the adjacent covered parking garage keeping your car nearby at the ready. Please call down to Concierge Services fifteen minutes prior to your requested departure time to allow our valet team opportunity to fetch your vehicle. For those joining us in The Drawing Room or for a meeting in the Boardroom, valet parking in provided complimentary for the day.
The daily rate of $25 will be automatically added to your folio upon check out. Self parking in the parking garage is available for $25 per day.
BLACK CAR SERVICE
Let our staff elevate your stay by offering black car service for those special times that you don't want to have to worry about driving or parking your vehicle for an excursion out on the town. Our black car service is available to locations within a 3-mile radius of the hotel at no charge. Take your date night to the next level by relaxing in our sleek and luxurious black car while you are being chaffeured to your venue and we'll return to pick you up after.
Black car service to and from McGhee Tyson Airport is available for a fee of $65.00 each way.