Frequently Asked Questions
Your Questions, Answered
We aim to provide exceptional hospitality and to transform each stay into a memorable story. We’ve gathered some of our most frequently asked questions to help you plan your visit with us. If you still have questions, please reach out. It would be our pleasure to help.
All Categories
General
Check-in begins at 4:00 p.m. local time.
Check-out is at 11:00 a.m. Late check-out may be available based on your departure day, for an additional fee, based on availability. An additional fee will be charged for departures after 11:00 a.m.
The Tennessean is a smoke-free property. A minimum $250 fee will be charged if smoking occurs in a guest room, plus any additional cleaning costs.
A daily fee ($20.00 plus applicable tax per room per day) will be applied to all reservations. The Urban Amenities Fee includes property-wide high-speed internet access (in both public and private spaces), unlimited local and toll-free calls, fitness room access, executive black car service within a 3-mile radius, executive cart service to nearby destinations, Tennessean Tuck-In Rituals, access to our exclusive bedside reading program, and daily turndown service.
Situated along the iconic World’s Fair Park and on the banks of the Tennessee River, The Tennessean Hotel is an indulgent experience steps from downtown Knoxville’s burgeoning culinary, arts and music scene. Gracious staff welcome guests to 82 opulent rooms and suites steeped in southern hospitality with unexpected amenities from butler service and customized concierge offerings to artisan-created works adorning the polished spaces and the only tea service tradition in the region. The Tennessean is a One MICHELIN Key property and the only Four-Diamond hotel in Knoxville.
Yes, we are a pet-friendly hotel! We welcome four-legged friends under 50 pounds with a nominal pet fee. Upgrade to the Paws in the City offer to add luxury touches for pups to your stay including in-room dining options with beef, chicken or salmon served over a bed of rice, a dog bed and personalized food and water dish for use, a Tennessean Hotel dog bandana as a takeaway souvenir and a curated list of pup activities around pet-loving Knoxville.
With our Stay More and Save offer, enjoy 15% off 3-night stays. For extended stays, please contact reservations at 1-865-232-1800.
Accommodations
Out of 82 opulent rooms and suites, we have three luxury suite types available:
- Panoramic One Bedroom Suites
- Pat Summitt Suite
- Governor’s Suite
Each spacious suite has plush robes and slippers, coffee stations and mini refrigerators, furnishings designed to maximize comfort, floor length mirrors in well-lit entryways and modern technology conveniences. All suites feature oversized, marble-encased bathrooms with remarkably large showers and Molton Brown amenities, as well as crisp, Frette linens on plush beds.
Yes! Our concierge team, noted for their innate ability to curate extraordinary experiences, is available 24/7 to assist you with local recommendations, reservations, and tickets to any of Knoxville’s many attractions.
Some rooms offer these views (Panoramic King, select Panoramic Suites, and the Governor’s Suite).
No, there is no swimming pool at The Tennessean.
Dining & Drinks
Yes, The Drawing Room serves delicious seasonal menus and craft cocktails, with room service also available. There are also many dining and nightlife options within walking distance of The Tennessean’s downtown Knoxville location.
Yes, in-room dining is available during the following hours:
- Monday–Friday 7:00 a.m. to 10:00 a.m. and 3:00 p.m. to 11:00 p.m.
- Saturday–Sunday 7:00 a.m. to 11:00 a.m.
- Saturday 3:00 p.m. to 11:00 p.m.
- Sunday 3:00 p.m. to 10:00 p.m.
Complimentary water and Coca-Cola products are available at the front desk. Additional snacks are available for purchase at Marriott’s sundry shop, our on-site coffee shop, and our restaurant.
The hotel restaurant, The Drawing Room, is open for breakfast Monday–Friday 7:00–10:00 a.m.
and Saturday–Sunday 7:00– 11:00 a.m. It is not included in the price of your stay.
Our prime downtown Knoxville location means we are within walking distance of some of the best restaurants, bars, and breweries. Our concierge has compiled a list of some of our favorites.
The Tennessean Hotel is proud to host the only Tea Service events in the area, steeped in timeless British tea culture, served with swanky, southern flair. From Spring Tea and Mother’s Day to the popular cocktail-infused Prohibition Tea and classic Holiday Teas, we welcome guests to our posh Drawing Room, where servers present classic tea service featuring the Signature Peach Tea Noir alongside seasonal selections from Rare Tea Sellers in Chicago, with charming tiers of tea sandwiches, house-made scones and pastries, all while a young local harpist creates a lovely ambiance. Be sure to reserve your spot.
Meetings, Events & Weddings
The Tennessean offers four distinct event spaces in the heart of downtown Knoxville: the Executive Boardroom for private corporate meetings of up to 16, The Drawing Room for relaxed gatherings of up to 50, the Iris Room with its outdoor patio and World’s Fair Park views, and the Governor’s Suite, ideal for intimate wedding ceremonies, receptions, and exclusive celebrations.
Yes. The Tennessean offers the Governor’s Suite for intimate ceremonies and receptions of up to 50 guests. With over 1,600 square feet, a fireplace, baby grand piano, panoramic city views, custom menus, and trusted local vendor partnerships, every wedding at The Tennessean is warm and personal.
Yes, The Tennessean’s in-house culinary team offers seasonal menus of locally sourced East Tennessee ingredients. Custom menu options are tailored to your event.
The Tennessean is conveniently located at 531 Henley Street in downtown Knoxville, Tennessee, directly across from the Knoxville Convention Center and steps from World’s Fair Park. With 82 luxury guest rooms and suites, out-of-town event guests can stay, dine, and celebrate all under one roof.
Parking & Transportation
Valet parking is available for $25/day or $40/overnight. Off-site self-parking is available at public lots at their published rates.
Yes, event parking is available based on occupancy starting at $25.
Yes, there are two Tesla charging stations on-site.
Complimentary Executive Black Car and Executive Cart service is available for destinations within 3 miles of the hotel. Airport transfers to McGhee Tyson are $90 each way.
Yes, though Uber and Lyft are preferred by most guests. Please allow 15–20 minutes for pick-up.
Yes, a shuttle to McGhee Tyson Airport is available for $90 each way (including gratuity) with 24-hour advanced notice.
Local Attractions
Yes, it is just a couple of blocks away (approximately 0.3 miles) and easily walkable (roughly 7 minutes).
The hotel is directly across the street from the Convention Center (0.5miles away) and is connected by a covered walkway (a 2-minute walk).
Yes, the arena is about a mile away. Because of high traffic, hotel transportation is typically not offered for arena events.
The Sunsphere is Knoxville’s iconic landmark from the 1982 World’s Fair. Visit the observation deck for 360-degree-view from the top. Tickets: $10 for adults; $5 for kids 12 & under.
The Tennessean is located less than a mile from campus. That’s a short 8-minute walk or 3 minutes by car.
Knoxville is a vibrant, creative city with a downtown known as the heart and soul of East Tennessee. Discover restaurants, bars, museums, markets, galleries, theaters, festivals, and more, right outside our doors. Check out some of our favorite things to do.
The Knoxville Farmers Market is located at Market Square, 0.3miles away (approximately a 7-minute walk).
The Tennessean is one of the closest hotels to the stadium, about 0.9 miles away, which is a 4-minute drive or 20-minute walk.
